Shipping Policy
Effective Date: April 22, 2025
At Tenaci, every product is made to order and fulfilled via our trusted print-on-demand partner, Printful. This helps us reduce waste and deliver custom-made gear straight to your door.
🚚 Order Fulfillment
All orders are typically processed and fulfilled within:
- 2–7 business days after payment is received.
Production times may vary during peak seasons or promotional periods.
- 2–7 business days after payment is received.
Production times may vary during peak seasons or promotional periods.
🌍 Shipping Destinations
We ship to most countries worldwide. However, due to restrictions, we currently do not ship to:
- Russia
- Belarus
- Crimea, Luhansk, and Donetsk regions of Ukraine
- Cuba
- Iran
- Syria
- North Korea
- Ecuador
- Russia
- Belarus
- Crimea, Luhansk, and Donetsk regions of Ukraine
- Cuba
- Iran
- Syria
- North Korea
- Ecuador
📦 Estimated Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| United Kingdom | 3–7 business days |
| Europe | 5–10 business days |
| USA & Canada | 5–10 business days |
| Rest of World | 7–20 business days |
💷 Shipping Costs
Shipping rates are calculated at checkout based on your location and order size. We aim to keep costs transparent and competitive.
🧾 Customs, Duties & Import Taxes
International orders may be subject to additional customs fees or import duties. These charges are not included in our pricing and are the responsibility of the buyer.
📦 Order Tracking
Once your order has been fulfilled, you’ll receive a confirmation email with a tracking link so you can monitor its progress.
🚫 Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe, please check:
- The tracking link (included in your confirmation email) - With your local courier or post office
If the issue persists, contact us at [email protected], and we’ll help you investigate.
- The tracking link (included in your confirmation email) - With your local courier or post office
If the issue persists, contact us at [email protected], and we’ll help you investigate.